Website purpose
This website is provided for B2B product browsing, custom color discussion and trade quote requests. It is not a consumer checkout store, and submitting a form does not create an order, reservation, payment obligation or supply commitment.
Catalogue information
Catalogue descriptions, images, colors, dimensions, materials, categories, availability, MOQ, lead time, packaging, freight notes and sample information are provided for initial review only. Final details must be confirmed in a written quote, invoice, pro forma invoice, sample approval, purchase order or other agreed order document.
Order documents control
If there is any conflict between the website and a written quote, invoice, pro forma invoice, purchase order acceptance, sample approval record or other signed order document, the written order document controls for that transaction. Website content is general catalogue information and may change without notice.
Quotes, samples and orders
Any order terms, payment terms, production timing, custom color scope, samples, freight details, taxes, duties, documentation and cancellation rules are confirmed separately by email or written quotation. Samples may be recommended before bulk production where color, material, scale or density is important.
Buyer responsibilities
- Provide accurate destination, deadline, quantity, color, installation and billing details before quote confirmation.
- Review product references, sample notes, dimensions, palette direction, freight details and order documents before approval.
- Confirm import, duty, venue, fire-safety, installation or resale requirements that apply to your project or market.
- Keep contact details current so quote, sample and production updates are not missed.
Product images, colors and custom work
Images are used to show product direction, palette and possible styling. Actual color, finish, density, scale, packaging and composition may vary by material, screen display, lighting, production batch, supplier availability and custom requirements. Custom color matching is a review process, not a guarantee of exact digital-screen color reproduction.
Changes, cancellations and availability
Changes or cancellations after quote approval, sample approval, deposit, production start or shipment may be limited or unavailable. Product availability, raw materials, freight capacity and lead times can change before an order is confirmed. Any cancellation, remake, rush, storage or change fees are handled in the applicable quote or order document.
Acceptable use
- Do not submit false, abusive, unlawful or spam inquiries.
- Do not attempt to disrupt the website or inquiry system.
- Do not copy website content, images or product presentation for competing commercial use without permission.
Intellectual property
The FauxHQ name, website layout, product presentation, copy, images, graphics and other site content are owned by FauxHQ or used with permission. You may view and share product links for legitimate trade inquiry purposes, but you may not copy, scrape, resell, republish or use the content to build a competing catalogue without written permission.
Accounts, admin areas and security
Any admin or restricted area is for authorized users only. You must not attempt to access restricted pages, APIs, product records, image storage, inquiry records or other systems without permission.
Third-party services and links
The website may use third-party services for hosting, security, analytics, email delivery, anti-spam checks and business email. Links to third-party websites are provided for convenience and are not controlled by FauxHQ.
Privacy and communications
When you submit an inquiry, trade application or email, we may contact you about the requested quote, samples, product availability, order steps or related trade follow-up. Website privacy and cookie practices are described in the Privacy Policy and Cookie Notice.
No warranties
The website is provided on an as-available basis. We try to keep product information, images, filters and forms accurate, but we do not guarantee that the site will always be uninterrupted, error-free, current or free from technical issues.
Limitation of liability
To the fullest extent permitted by law, FauxHQ is not responsible for indirect, incidental, special, consequential or lost-profit damages arising from website use, catalogue reliance, temporary unavailability, form errors, third-party services or external links.
Changes
We may update the website, catalogue, product availability, forms and these terms from time to time. The latest version will be posted on this page with an updated date.
Contact
For website questions, trade inquiries or correction requests, contact sales@fauxhq.com.